Can a sports betting platform redefine the gaming landscape, engaging millions of users without involving real money in bets, while still generating healthy revenue? Meet Shah, the visionary founder and CEO of BeBetta, a groundbreaking fantasy sports platform from Ahmedabad, seems to have cracked the code of money-free sports betting.
Through BeBetta, users can place bets on their favourite teams, players, and sporting moments using their proprietary token system called BetCoins and collect rewards and benefits in exchange when they win. The app launched in September 2023 and has 1.02 million users already, and it is poised to add another 15-20 million users by the end of 2024.
In an exclusive interaction with Team ProdWrks, Meet Shah states that fantasy sports betting is growing rapidly and is at the intersection of adoption and evolution.
“In every industry, there is an adoption curve, evolution curve, and maturity curve. In India, fantasy sports betting has had good adoption and is now at the intersection of adoption and evolution. BeBetta is trying to evolve that space in an entirely new format of free-to-play sports betting, which is reward-based and community-based, without involving money,” says Meet.
Keep reading to get insights into how Meet is building a free-to-play sports betting app utilizing the power of personalization, gamification, and community, and changing the public perception of sports betting in India.
Changing Indian Public Perception on Sports Betting
Meet explains it with an anecdote, "I'm a huge football fan. I did my Master's in the UK, where there's a big betting culture. I experienced that people feel more invested in a sport when they bet on certain things during a match. But I don't like the idea of betting with money, and many others in India don't prefer it either. So I wanted to explore how the passion for sports can be multiplied without betting with real money."
“BeBetta is actually an abbreviation for be better. Sports is not transactional in nature. The established fantasy sports betting apps have created this image of putting money where your mouth is, and only then are you a true sports fan. We are trying to change that notion. Sports is the biggest religion in the world, and we preach that by allowing users to challenge friends, engage in banter, and increase their knowledge. Money should not be an entry barrier for that.”
Money Isn’t a Major Motivator in Sports Betting
“After the COVID-led boost in online gaming, there are 250 million users today in fantasy sports in India, and the number is expected to reach 350 million users in the next three years. Our observations showed that 80% of these users, roughly 200 million, are playing for free on fantasy apps like Dream11, MPL, etc.”
“The idea was that if 80% of the people are playing for free, what is the motivation for them to go and spend even 10 minutes in sports betting? Is it the thrill of it, is it the simulation bit of it, or is it social bragging and entertainment? We realized it was all of the above and never about money!"
"With BetCoins, money will never be the entry barrier for any user. You can come to BeBetta and play completely for free via the digital token system we have created. In return for these tokens, we give rewards, discounts, and offers from our brand partnerships. It's very simple.”
“Betting essentially means that you're making money when someone else is losing. It doesn’t sit right with me, ethically. We were approached by a few sports betting companies who wanted to create a funnel where users can redeem 1000 BetCoins for Rs. 100 as a sports bet on our app. But that's just the start of a vicious cycle that we will never come out of once we enter. So we decided from the first day that BeBetta would never involve real money for betting.”
BeBetta’s Three Pronged Monetization Strategy
He says, “Our typical audiences are GenZ and Millennials. Statistics say that 85% of the users under 25 have a second screen open while watching their favourite sport. Since BeBetta doesn’t collect money for bets from users, our currency is actually the time spent by users on our app. That's the most important thing. So that's where our monetization model is. The better the product we create, the better the engagement we create, and the more we can earn.”
Further explaining BeBetta’s monetization strategy, Meet said the platform integrates in-app advertisements, in-app purchases, and a brand partnership model to drive revenue.
1. Reward-Based In-App Advertisements:
BeBetta leverages a rewarded ad model where users earn rewards like BetCoins by watching ads. These coins can be exchanged for coupons and discount codes. This model ensures a win-win situation, as users gain rewards, and advertisers benefit from increased viewership and engagement.
2. Microtransactions and In-App Purchases:
Instead of relying on subscription-based models, BeBetta focuses on microtransactions within the app. Users can unlock and engage with additional sports for a minimal fee of 10 to 20 rupees, enhancing their experience without committing to long-term subscriptions or burning their pockets.
3. Brand Partnership Model:
BeBetta’s brand partnership model revolves around awareness and hype campaigns, collaborating with brands for new product launches, festival offers, and purpose-driven marketing. This approach aligns with BeBetta’s user base, offering an engaging platform for brands to connect with their target audience.
Achieving Organic Growth at Scale
“Right now, we have launched the first version of our app, which is a concept. In the next 12 months, we will make the platform’s user experience more personalized, socialized, and gamified. We are building features like head-to-head challenges, peer-to-peer betting, and community-based betting to enhance the social and gamified aspects of BeBetta, making sports engagement an immersive and interactive experience.”
“Let’s say our target for the next year is to reach 20 million users. If we focus only on paid user acquisition, the cost per user would be around Rs 20, and our marketing budget would shoot up to Rs 40 crores. Out of the 20 million, only 10%, or two million users, would generate revenue for us by watching in-app ads. In this hypothetical model, it would take six months to break even on just the marketing spends if these two million users generate a million dollars a month by watching ads. Additionally, the industry-standard user churn rate is 95% for gaming platforms. If you think about it, the unit economics don't work when you focus only on paid acquisition.”
“We have decided that paid acquisitions must not exceed 25% of your total user acquisition. The remaining needs to come through referrals. We are building head-to-head challenges where a user can invite their friends for a bet or challenge into the platform. With 75% of my users coming from referrals, the Rs. 40 crores of marketing spend to acquire 20 million users will also come down by 75% and I can break even on my marketing spend in the first month. Thinking along these lines, we become more conscious of our decisions.”
“We need to make the community more gamified. Platforms having an in-app community increase retention and engagement, and also eventually reduce the overall user churn. That is what will drive engagement and retention while lowering your overall CACs.”
The Future of Fantasy Sports and Betting Platforms
"The 28% tax does not apply to us since we are free to play, and our revenue comes from advertising. The increase in taxation, essentially, becomes a killer for all the loss-making startups in the fantasy space which involve money in online betting. It's a good thing for us as it reduces the options for users to switch to if all these apps are shutting down."
“When we were kids we had crazy fantasies about sports. What if we could create a simulated space where the 1983 World Cup-winning Indian Cricket team under Kapil Dev goes head to head against the 2011 Champions under Dhoni? What if we could place bets against such fantasies? My macro goal is to take every single data from previous sports encounters, analyze data of every player against every ball on every condition and against every opponent, and let the algorithms do the rest. Simulation algorithms with AI and ML are one of the things I want to do in future for sure, and I am constantly looking out for it."